Audio Authority ADX-1616 Spécifications Page 16

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Appendix B: Firmware Update Procedure
• The latest version of rmware is available for download from www.audioauthority.com/page/software.
• Save a copy of the rmware le to a USB drive.
• Power cycle the ADX, and press the knob just after power turns on and the screen displays “Press Knob to Update Firm-
ware.”
• Insert the USB drive into the back of the unit.
• Follow the on screen prompts and select the downloaded le.
After the rmware update is complete, you will be prompted to press the knob to reboot.
• The system will boot with the new rmware installed.
Appendix C: Troubleshooting
Symptom Possible Cause
No power • Check for available AC power from the wall outlet.
• Check to make sure there is 18V available from the provided power supply. If not, remove
the power supply from the wall and reconnect.
No Audio • Check for proper operation of Source and Receiver.
• Ensure cabling between the ADX and third party equipment is good and connected properly.
• Ensure power is connected to the ADX.
• Check volume levels at receiver and in ADX controls.
No Ethernet Control • Refer to Page 8 and Appendix A for Ethernet Setup and Control. If problem persists, contact
your Installer or Network Administrator for assistance.
No RS232 Response • Make sure the Baud Rate matches between the ADX and the Serial Terminal program being used
to issue commands. ADX Default = 9600
• Make sure Flow Control is turned off.
• Check cable pinout for compatibility between ADX and control equipment.
No USB Response • Ensure the USB storage device you are using is USB 1.1 or USB 2.0 compliant.
• Some USB storage devices may not be compatible with the ADX. If your device meets the standard
requirements but will not function with the ADX, try using a different USB storage device.
No IR Response • Check the Front Panel for “Front Panel Lockout Activated” message.
• Ensure proper connection and operation of any external IR receiver.
If you have exhausted the above troubleshooting suggestions and are still experiencing difculties,
contact Audio Authority Technical Support by phone at 1-859-233-4599 or toll free within the US at
1-800-322-8346. You can also email Technical Support at support@audioauthority.com.
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